FAQ ( Frequently asked questions)
Why do we use soy wax?
Soy Wax is completely natural and burns cooler than paraffin wax, therefore increasing the burning time of your candle. Soy wax is non-toxic and non-carcinogenic. Soy wax is an excellent choice for those who wish to burn environmentally friendly candles.
Why does soy wax make a superior candle?
It releases fragrance naturally and for longer. Soy wax candles actually last for 25 - 50 % longer than paraffin candles, making them more economical. Make from an environemntally friendly, renewable resource. Is water soluble. You can wash out your jars with hot, soapy water, which means recycled jars can be reused.
Why does my candle look frosted?
Frosting is a perfectly natural effect of using soy wax and is unique to vegetable waxes, especially soy. It is the natural wax re-crystallizing. All soy waxes frost to some degree and is a sign that you are using a 100% natural soy wax candle.
How can I stop my candle from tunneling?
To prevent tunneling, all you need to do is burn your candle long enough each time so that the entire top surface of wax is melted. This is especially important the first time you burn your candle!
How do i use Laundry Boosts?
Place 2-3 scoops of Laundry Crystals directly on top of your dirty laundry along with your normal washing powder/liquid, wash as normal.
What are Laundry Boosts?
Our natural Laundry booster crystals are all natural epsom salts mixed with your favorite scented fragrances. Gentle on all skin types & leaving your clothes & sheets smelling beautiful for weeks.
When will I receive my order?
Please Allow 1-2 working days for South Island & 2-3 working days for North Island from dispatch date.